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Reporting & Automation Lead with 9+ years across MIS/WFM, BI, and analytics. Lead end-to-end WBR/MBR/QBR reporting governance, standardize KPI definitions, and translate stakeholder asks into decision-ready dashboards and performance narratives. Delivered ~30% reporting effort reduction through automation, improved decision efficiency by ~20%, and maintained ~95% SLA compliance while leading a team of 6 analysts and independently owning restricted-access/confidential reporting.
Hands-on experience in advanced analytical practices such as predictive analysis, attribution modelling and customer profiling. Monitoring daily shrinkage & absentive business solutions to improve revenue, quality and product performance and reduce cost by leveraging combination of domain knowledge, Data Science & Data Engineering skills.
I profile data sources, validate fields, and classify them as structured / semi‑structured / unstructured so downstream analysis starts clean.
I run EDA to surface patterns, outliers, and drivers of change—then translate the findings into clear options for stakeholders.
I scope features, evaluate algorithms, and refine with cross‑validation to balance accuracy, interpretability, and runtime costs.
I package insights with dashboards and concise narratives so decisions are grounded, unbiased, and easy to act on.